Join us Wednesday November 25th, for the 'Contact Centre Futures 2016 and Beyond' event at Sabio's Head Office in London, for an insight into the Future of the Contact Centre.
Registration, tea and coffee begins at 10.30am with the first session starting at 11.00am.
Why Attend
- What does a contact centre look like in the future? Find out about innovative ways you can improve customer service with cutting edge technologies from our partners Avaya, Verint and Nuance.
What you'll learn
- What the future of contact centres holds
- Insight from our recent trip to Silicon Valley and visits to Facebook, Google and Amazon
- Avaya Roadmap and benefits
- Avaya's new application Engagement Delevopment Platform (EDP)
- Interactive demonstrations on how to get the most benefit from Speech Analytics from Verint
- Insightful demonstrations from Nuance on their Voice Biometrics applications and 'Nina' the Virtual Assistant
- Sabio's best kept secret – Network Services
- Insightful case study on UK's leading insurance company Liverpool Victoria and why they moved their contact centre support to Sabio
Who Should Attend
- Contact Centre Directors and Managers
- Customer Experience/Service Directors and Managers
- Finance and IT Directors and Managers
Sabio presenters include
- Adam Faulkner, Founding Director, Sabio
- Stuart Dorman, Head of Consultancy, Sabio
- Natalie Keightley, Contact Centre Product Marketing Lead EMEA, Avaya
- Seb Reeve, Director Product Management & Marketing EMEA, Nuance Communications
- Ben Le Feuvre, Head of Network Services, Sabio
The day will conclude with drinks and canapes at the OXO Tower with its spectacular garden terrace and panoramic views of the London skyline.
Register Below
